Abstract Social Return on Investment (SROI) metrics are a new tool available to nonprofit and social enterprise organizations to demonstrate the effectiveness and efficiency of their programs. After a short overview of three dominant methods for calculating the SROI, a case examining the...

In their recent client engagement experience and benchmarking research, the authors have found that successful management models for corporate real estate (CRE) organisations begin with integrated, robust processes, and not well designed organisational charts. As corporate missions can quickly...

Purpose – The purpose of this study is to evaluate corporate real estate (CRE) performance measurement and how value can be added to the core business. Design/methodology/approach – An analysis is made of the appropriate literature and primary research conducted via interviews with 11 senior...

Purpose – The purpose of this study is to explore if and how companies strive for a harmonization of management accounting systems in their international business units to support company-wide consistent strategy implementation and to analyze the underlying drivers and pitfalls. Our paper is...

Benchmarking is the process of identifying business practices that lead to superior performance. This is done by searching out those firms which are clearly the best at a particular endeavor. In exporting, the best firms have won the presidentially‐conferred “E” Award. Offers an initial...

States that considerable progress has been made in measuring the performance of the individual elements of the corporate supply chain. Uses a framework, which details these individual elements but also formalises their integration. Evaluates the characteristics of the individual supply chain...

Purpose Performance-based contracting (PBC) links pricing with performance objectives in service business relationships. Although interest in PBC has surged recently, there is still great uncertainty about the risks, opportunities and challenges. This paper aims to provide a deeper understanding...

Purpose – The aim of this paper is to develop a comprehensive framework of supply chain performance that includes relationship, operational, strategic and economic performance measures. Design/methodology/approach – The literature regarding inter-organizational performance including: supply...

The relative performance of manufacturing industry in Wales and the UK is appraised using a range of performance measures related to a umber of concepts of efficiency, which are outlined. The four measurement approaches are: productivity analysis and efficiency frontiers; survey results; the...