Purpose This study aims to identify key supply chain challenges and opportunities of the case of Hong Kong toy manufacturing company during the COVID-19 outbreak and develop a comprehensive structural relationship to rank them. Design/methodology/approach In this study, a toy model company in...

Purpose In the context of emerging economies, the purpose of this paper is to seek the critical success factors (CSFs) of supply chain and identify their relationships to enhance the supply chain performance (SCP) in a sample of Indian manufacturing firms. Design/methodology/approach On the...

Purpose It has been found that critical success factors (CSFs) are responsible for successful implementation of total quality management (TQM) system. The purpose of this paper is to make a comparative analysis of the importance of 20 TQM CSFs to the strategic choices of the firms such as...

Purpose The purpose of this paper is to develop a relationship between the leader’s management problem-solving styles (MPSS) and total quality management (TQM) focus. Design/methodology/approach The study is based on C.G. Jung’s (1923) four psychological functions or cognitive styles, which...