Showing 1 - 10 of 1,649
This study aimed to evaluate the quality of Internet information on smoking cessation using a cross‐sectional survey …
Persistent link: https://www.econbiz.de/10014852967
Focuses on the issues associated with Internet banking service quality. Customer anecdotes of critical incidents in … Internet banking were content‐analyzed. Identified a total of 17 dimensions of Internet banking service quality, which can be … of frequency of references to the 17 dimensions, no substantial differences exist between Internet‐only banks and …
Persistent link: https://www.econbiz.de/10014759743
interviews with 58 online shoppers to uncover key aspects of Internet service quality. Results indicate that consumers evaluate … the service of Internet marketers in terms of five major dimensions: performance, access, security, sensation, and … Internet service quality, online retailers may use our findings as a resource while constructing, managing, and evaluating …
Persistent link: https://www.econbiz.de/10014904974
Persistent link: https://www.econbiz.de/10015032994
for business managers who currently use or plan to use internet channel to sell their products. Originality/value – Our …
Persistent link: https://www.econbiz.de/10014946175
einen Überblick vom Standpunkt der Spieltheorie her.  …
Persistent link: https://www.econbiz.de/10014608721
Zusammenfassung Durch den Vertrag von Amsterdam vom 2. Oktober 1997 wurde der acquis communautaire der Europäischen Union um ein Kapitel zur gemeinsamen Beschäftigungspolitik erweitert. Ihr Schwerpunkt liegt in der aktiven Arbeitsmarktpolitik. Die vorliegende Arbeit geht der Frage nach,...
Persistent link: https://www.econbiz.de/10014608735
Zusammenfassung Im folgenden Überblick zur Geschichte der Spieltheorie stehen die unterschiedlichen Annahmen über die … Entwicklung der Spieltheorie begleiteten und zu dem führten, was viele als ihren Fortschritt ansehen. Die erste Stufe der … Entwicklung, die Klassische Spieltheorie, ist durch John von Neumanns und Oskar Morgensterns Werk „Game Theory and Economic …
Persistent link: https://www.econbiz.de/10014608902
Abstract Despite descriptive empirical evidence on start-up numbers and survival rates of young firms, the interaction of market entry decisions and reactions of incumbent competitors is still insufficiently understood in the entrepreneurship literature. Repeated games offer a suitable...
Persistent link: https://www.econbiz.de/10014630806
Argues that, although reducing complaints has traditionally been equated with improved service, in actuality, the surest road to customer‐focused culture is through increased complaints. Envisions the encouragement of complaints as the route to greater contact between buyers and sellers and...
Persistent link: https://www.econbiz.de/10014849038