McDermott, Christopher; Stock, Gregory N. - In: International Journal of Operations & Production Management 27 (2007) 9, pp. 1020-1042
challenges. As service operations, hospitals present a significant opportunity to apply the many tools and techniques from the … of stay (ALOS), so that hospital managers improve the effectiveness and efficiency of patient care of their hospitals … from the population of hospitals in New York State. The performance measure is the ALOS for patients, adjusted for the mix …