Purpose – The purpose of this paper is to propose a real‐time food receiving operations management system (RFRS), focusing on demonstrating the use of a case‐based reasoning (CBR) and radio frequency identification (RFID) technology in managing the complex food receiving activities in...

Purpose – The purpose of this paper is to propose a customer relationship mining system (CRMS) to analyze the data collected from franchisees and formulates a marketing strategy based on customer demand and behavior. Design/methodology/approach – The system makes use of cloud technology to...

Purpose – The emergence of the fast fashion trend has exerted a great pressure on fashion designers who are urged to consider customers’ preferences in their designs and develop new products in an efficient manner. The purpose of this paper is to develop a fuzzy association rule mining...

Purpose – The purpose of this paper is to identify the factors, such as the different strategies adopted and the size of the company, that have a significant determining impact on the financial performance of companies in extreme circumstances. Design/methodology/approach – The research...

Purpose Demand forecast methodologies have been studied extensively to improve operations in e-commerce. However, every forecast inevitably contains errors, and this may result in a disproportionate impact on operations, particularly in the dynamic nature of fulfilling orders in e-commerce. This...

Purpose In view of the elderly caregiving service being in high demand nowadays, the purpose of this paper is to develop an intelligent e-healthcare system for the domestic care industry by using the Internet of Things (IoTs) and Fuzzy Association Rule Mining (FARM) approach....

Purpose – The purpose of this paper is to propose a franchising decision support system (FDSS) for future development planning by center positioning strategy formulation under a franchising business model. Design/methodology/approach – The system makes use of data collected from the...

Purpose – This paper proposes an infrastructural framework, involving various emerging technologies, for the development of an agent‐based quality enhancement system with the distinct feature of the ability to cope with the potential quality problems from various customers' requirements....

Purpose – This paper aims to develop a genetic algorithm (GA)‐based process knowledge integration system (GA‐PKIS) for generalizing a set of nearly optimal fuzzy rules in quality enhancement based on the extracted fuzzy association rules in a supply chain network....

Purpose – This paper proposes an infrastructure of a responsive supply chain network, focusing on the deployment of the m‐commerce technology which transforms a traditional supply chain network to be more effective in coping with market changes. Design/methodology/approach – The proposed...