Purpose – The purpose of this paper is to investigate the moderating effects of organizational culture on the relationships between leadership behaviour and organizational commitment and between organizational commitment and job satisfaction and performance in the Malaysian setting....

Purpose – The purpose of this paper is to summarise the main psychological theories that have implications for the design and management of successful workplaces. This will support real estate professionals in advising occupiers on how to enhance the quality of their workplaces to improve the...

Purpose In the present context of a health-concious society, management of pharmaceutical supply chains has become more complex because it involves the life-saving interest of human being and requires the participation of different stakeholders such as pharmaceutical manufacturers, wholesalers,...

Purpose – Examines the ways in which the concepts of “productivity” and “performance” are dealt with in the literature, demonstrating that terms used within these fields are often vaguely defined and poorly understood. Design/methodology/approach – Reviews related performance...

Purpose – To identify gaps in current research concerning the critical issues, threats and opportunities in the design of a system for managing performance in collaborative enterprises; and to define a performance management research agenda. Design/methodology/approach – An interdisciplinary...

Purpose – This paper aims to contribute to the debate on the drivers of the productivity gap that exists between the UK and its major international competitors. Design/methodology/approach – From the macro perspective the paper explores the quantitative evidence on the productivity...

Purpose – The purpose of this paper is to exploit site‐based research evidence from a range of value streams so as to prioritise the industrial engineering (IE) foci necessary to move towards the goal of a seamless demand chain. Design/methodology/approach – A sample of 40 real‐world...

Purpose – Many road authorities considered contracting out road maintenance to the private sector based on performance measures as an alternative and better solution than traditional methods of contracting. It highlights issues of interest to road authorities in the context of saving...

The delivery of public services in developing countries is over‐centralised. One of the reasons for this is the presence of centralised decision‐making apparatus, which distances power from communities. The centralised decision making reduces accountability among public sector employees and...