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researchers and practitioners. A total of 235 research papers has been reviewed for the LSS theme, research methodology adopted …, type of industry, author profile, country of research and year of publication. Findings From the review, four significant … comprehensive list of papers for research. Originality/value This paper reviews 235 research papers for their year, author profile …
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Explores some of the key issues in conducting research at the organizational level, with particular reference to the … our understanding of it made by the current and increasing industrial‐level research on the context and the definition of … the learning organization. Emphasizes the importance of ensuring that the research design appropriately reflects the …
Persistent link: https://www.econbiz.de/10015030484
In the hotel industry, exceptional service failure recovery is a key determinant of customer satisfaction and loyalty. Western‐based hotel corporations should adapt their failure recovery training programs for their properties in China. Adjustments are necessary because of differences in...
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management of hospitality organizations and manufacturing organizations. The literature was divided into three areas: organizing …
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hospitality management higher education programmes. The paper explores the purpose of a hospitality management degree programme …
Persistent link: https://www.econbiz.de/10014762821
provide some interesting insights into management development and research with a totally commercial client base. Originality …Purpose – This paper aims to share the experiences of one team working in management education for hospitality … commercial clients. Research limitations/implications – The paper is limited to the exploration of a case study, though it does …
Persistent link: https://www.econbiz.de/10014763048
opportunities for advancing future research in the area of foodservice and restaurant management. Design/methodology/approach This … number of and the quality of foodservice and restaurant management research articles. The topics have been diverse and the … trends and topics studied over the past decade, and help to identify the gaps that appear in the research to identify …
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