its applications for Industry 4.0, such as Maintenance 4.0, Quality 4.0, Logistics 4.0, Manufacturing 4.0, Sustainability …

Purpose The purpose of this paper is to present various quality constructs, their application, success and shortcomings …, in higher education (HE) services. Design/methodology/approach This paper aims at reviewing the quality constructs in … higher education services through a general review. The paper is organised to highlight different quality practices which …

The field of quality has undergone significant changes as reflected by changes in its definition, paradigms, approaches …, techniques, and scope of application. This paper reviews emerging trends and issues focusing on quality engineering. Changes in … satisfying individual customer expectations. This also calls for special attention to the engineering aspects of quality. Brief …

In this article an overview of the state‐of‐the‐art of Quality Function Deployment (QFD) in software development or …

In the decade since Tillery, Rutledge and Inman reviewed the treatment of quality management in leading US production … and operations management (P/OM) textbooks, attention to quality, once the watchword and driving force in world business … progress, current status, and relevancy of the treatment of quality in current US P/OM textbooks, which remain the principal …

for the production of consistent good quality end products with improved yield. The history of process monitoring fault …