Purpose – The purpose of this paper is to identify the main factors affecting information and communication technology (ICT) adoption and process redesign within organizations, with the objective of defining a systematization framework and a set of methods and tools useful for students and...

Purpose – The purpose of the present review of communication approaches to organizational change is to identify and further develop the range of perspectives available in the literature and to present a framework on communication and change that could underpin future research....

Purpose – Reviews three papers that focus on the people side of organizational change, bringing together advice on how to manage change effectively. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments. Findings – There is...