Lau, R.S.M. - In: International Journal of Operations & Production Management 19 (1999) 3, pp. 328-341
flexibility and its five infrastructural scales was examined. These infrastructural scales include workforce autonomy …, communication, inter‐departmental relationships, supplier flexibility and technology. The results suggested that all infrastructural … scales, except workforce autonomy, have a direct and positive effect on a firm’s manufacturing flexibility. Discussion and …