Purpose – The aim of this paper is to review 73 survey articles relating to information technology outsourcing (ITO … with an IT outsourcing survey. It can, however, serve as a guide for all survey researchers regarding the pitfalls in …

While a considerable amount has been spoken and written about the subject of outsourcing, or contracting out, of … available research shows that arguments in favour of outsourcing are based on supposed cost and time savings, while opposition … tends to emphasise quality issues. Evidence as to whether outsourcing in general in fact saves money or time tends to be …

Purpose – This paper sets out to review the different types of outsourcing, its drivers and process, and to identify … on a review of literature. Findings – Outsourcing helps the organisation to achieve higher levels of value creation for … the final customer. Drivers of outsourcing emanate from organisational initiatives, improvement focus, financial and cost …

Purpose – Business process outsourcing (BPO) has become so prevalent that a new term, the extended enterprise, has …

systems (IS) outsourcing, compare strategic IS outsourcing with traditional IS outsourcing and identify research opportunities …. Design/methodology/approach – This paper is based primarily on a review of the literature. Findings – IS outsourcing is now … an accepted practice and the market is growing regularly. The initial hype surrounding IS outsourcing has died out and …