Investigates several facets of the implementation of just‐in‐time (JIT) using a two‐tiered empirical approach that included a field study and a mailed survey. The 277 respondents to the survey included 130 manufacturing organizations, 61 service organizations and 86 public sector...

Purpose – The purpose of this paper is to explore if six sigma and lean are new methods, or if they are repackaged versions of previously popular methods – total quality management (TQM) and just‐in‐time (JIT). Design/methodology/approach – The study is based on a critical comparison...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – Seeks to examine the origins and development of quality initiatives in US business. Design/methodology/approach – Reviews and discusses the literature and history pertaining to quality initiatives in US business, with particular reference to the reconstruction of Japanese industry...