The notion of “decision support systems” (DSS) has entered the lexicon of strategic management in recent years. Practitioner‐oriented planning journals now carry numerous advertisements for commercially available “decision support systems.” The research literature has also begun to...

A producer of a long line of related products developed a product‐cost information system that helped the company understand its cost structure and use it as a basis for its pricing, promotion, and sales‐incentive programs. The result is a profitability advantage that competitors still do...

The problems which are inherent in designing sophisticated systems that are actually used by the intended user, for the originally‐intended purpose, and at approximately the intended level of effectiveness and efficiency have become vividly clear throughout society in the last decade. Millions...

In recent years, a great deal of attention has been paid to processes through which more useful management information systems (MIS's) might be developed. This attention is due to the widespread realisations, which developed in the second and third decades of the computer era, that many...