James, Philip - In: International Journal of Public Sector Management 24 (2011) 7, pp. 684-693
“employment implications of the outsourcing of public services to voluntary, not‐for‐profit organisations” in the light of more … much more extensive research on how market‐based outsourcing is impacting on the work experiences of voluntary sector staff … that, rather than improving the value for money of social care services, outsourcing has the potential to do the opposite …