Why do some teams work effectively and others not? The authors, in examining the attributes of High Performing Teams, show that there are three major areas which team leaders need to concentrate upon. These are example, experience and expertise. There are certain work functions that are critical...

In mid‐1984, the authors were commissioned to assist in the design of a programme to improve flight crew functioning in Trans Australia Airlines — a major Australian domestic carrier with over 600 active aircrew flying Fokkers, Jetstreams, DC‐9s, Boeing 727s and 737s and the Airbus...

We wish to produce a new way in which managers can look at how they manage themselves and their team. We have called the approach Mapping Managerial Styles because it is possible for each person to assess their own approach to work and look at how it compares with other people's. This is...

Why is Team Management Important? Success or failure in business is a result of whether people work together effectively in teams. Some organisations have a very good record in teamwork. These include companies like Shell, Citibank, Hewlett‐Packard, IBM as well as smaller organisations. When...

A study of US female chief executive officers (CEOs) identifies the women as more creative, better qualified, and appointed to the role of CEO at a younger age. Although female CEOs identify the importance of motivation, personal drive and people skills as key reasons for success, they equally...

A fair assessment of pay, promotion and performance is crucial to maintaining morale and motivation. Rather than the “top down” approach, the appraisal process may be more adequately served by involving the whole team in assessing their own and each other's performance.

The successful management of work teams is a key factor in the effectiveness of any organisation. We have found that managers have different approaches to making their team successful. However, they agree that the end purpose must be to achieve a winning combination in which the individuals work...

The management development of top executives is important for the success of the entire business. Attention needs to be focused on their specific business issues and on the quality of their working relationships. Using the comments of chief executives from various different companies helpful...

THE central characteristic of all businesses is that they are organized: only some are better organized than others. This in itself is hardly a finding of originality, but bears repetition to the extent that many companies tend to overlook it. The task of establishing and maintaining the...

Management education has grown at a rapid pace in this country during the last decade. This has brought with it many problems. This paper concentrates on two of the crucial problems—the educational content and mode of presentation of that content. It is hoped that this will enable both tutors...