The project is a one‐time complex event involving many functional organisation elements that must deliver an end item within very specific cost and schedule constraints. The project manager's responsibilities are to plan, control the organisation of manpower, control the basic technical...

Inherent in MIS applications undergoing development are elements of risk and a potential for failure. A strategy for choosing a development approach based on project risk is presented. Project risk is examined in the light of project size, a development group's experience with a technology and...

The experiences of eleven successful development projects from six different countries are summarised and discussed. The management aspects of non‐commercial development projects are studied to identify the features which contribute to their success and which could be incorporated in the...

Purpose – The purpose of this paper is to demonstrate how admonitions to apply forethought in planning and execution may trap, deceive or discourage even the most circumspect of experienced managers and leaders. Design/methodology/approach – A series of real‐life experiences are cited, in...

Purpose – To examine the causes of knowledge management (KM) failure. Design/methodology/approach – A multi‐case analysis approach was used to review five documented cases of KM failure in the literature. Categories of risk were identified through an iterative analysis of each case....

Purpose – The paper is a follow‐up to previous studies conducted by the authors. It aims to develop a set of valid and reliable performance indicators for evaluating the social wellbeing of the urban renewal projects carried out in Hong Kong. Design/methodology/approach – Before...

A Hong Kong‐based study of factors affecting construction industry performance levels confirms that selection methodologies and decisions are critical, both at the upstream formulation of procurement and operational systems themselves as well as the downstream selection of various project...

In an attempt to improve the quality management of public housing construction in Hong Kong, the Hong Kong Housing Authority has implemented the performance assessment scoring system (PASS) as a mechanism for evaluating the effectiveness of a contractor’s ability to deliver projects to...

Quality function deployment (QFD) is a design management tool to enhance the quality aspect of products and services as well as to increase customer satisfaction. This paper describes the concept and technique of QFD as applied to the construction industry with special focus on a low‐cost...

A linear programming model designed to determine the most economical arrangement of finance suitable for a contractor is described. The model requires data in the form of project cash flows and information on loan capital. These are incorporated into a linear programme which determines the least...