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An empirical study on measuring efficiency and profitability of bank regions
Oberholzer, M.; van derWesthuizen, G. - In: Meditari Accountancy Research 12 (2004) 1, pp. 165-178
) is not appropriate, the comparison may mislead the analyst. A measurement tool that can compensate for the weaknesses in … financial ratios is therefore needed. One such tool that can be used to measure bank performance is Data Envelopment Analysis … performance measurement) and the results obtained by means of DEA with regard to the performance evaluation of the ten regional …
Persistent link: https://www.econbiz.de/10014930391
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Productivity, Performance Measurement and Management in Logistics
Stabler, Alan - In: Asia Pacific Journal of Marketing and Logistics 8 (1996) 2, pp. 46-63
Provides a critique of the present state of the art of productivity and performance measurement and management in … appropriate. Indicator or proxy approaches can be more suitable and would relate the quality of the system to total cost …
Persistent link: https://www.econbiz.de/10014675756
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Multicast‐based online auctions: a performance perspective
Liu, Hong; Wang, Shouhong; Fei, Teng - In: Benchmarking: An International Journal 10 (2003) 1, pp. 54-64
Online auctions on the Internet have become popular. However, the communication techniques currently used in the online auction industry are primarily based on unicast technology. Unicast‐based online auctions suffer from unbearable delay of the communication between the auctioneer and...
Persistent link: https://www.econbiz.de/10014683199
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Setting benchmarks and evaluating balanced scorecards with data envelopment analysis
Rickards, Robert C. - In: Benchmarking: An International Journal 10 (2003) 3, pp. 226-245
Balanced scorecards are having a major impact on executives’ strategic decision making by encouraging their use of future‐oriented, non‐monetary success indicators. This article explains how to create a balanced scorecard with a reasonable number of indicators, set appropriate benchmarks...
Persistent link: https://www.econbiz.de/10014683208
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A comparison of capital budgeting models: local versus global viewpoints
Taylor, Lloyd J. - In: Business Process Management Journal 4 (1998) 4, pp. 306-321
This research studies the financial aspects of capital budgeting models in both the local and global perspectives. Since the development of the simple payback method, capital budgeting models have been employed as relative local measures of project evaluation. Because these tools analyze at a...
Persistent link: https://www.econbiz.de/10014688022
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The use of balanced scorecards in the strategic management of corporate communication
Ritter, Michael - In: Corporate Communications: An International Journal 8 (2003) 1, pp. 44-59
This article introduces the balanced scorecard model from Kaplan and Norton and makes a proposition about its application on communications by showing the case of the Corporate Relations & Communications division of Siemens Corporation in Argentina.
Persistent link: https://www.econbiz.de/10014691549
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Productivity and performance dimensions of corporate communications strategy
Stainer, Alan; Stainer, Lorice - In: Corporate Communications: An International Journal 2 (1997) 2, pp. 70-75
Analyses and discusses the relationship between productivity, performance and corporate communications, in the pursuit of business excellence. In this regard, develops strategic models, first, to engender competitive advantage and, second, to understand the process of corporation communications...
Persistent link: https://www.econbiz.de/10014692380
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All numbers are not created equal : Measurement issues in assessing board governance
Scissons, Edward H. - In: Corporate Governance: The international journal of … 2 (2002) 2, pp. 20-26
This paper discusses common problems evident in many governance reviews with particular emphasis on the measurement … measurement of governance matters with related instances of workplace assessment. Common measurement problems are outlined, such …
Persistent link: https://www.econbiz.de/10014694779
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Monitoring Employee Performance in Service Operations
Shiffler, Ronald E.; Coye, Ray W. - In: International Journal of Operations & Production Management 8 (1988) 2, pp. 5-13
Concern for the productivity of employees in service operations combined with the difficulty of managerial control creates a need for a definitive means of measuring output. The same principles of statistical process control that apply in the production environment can be used to assess employee...
Persistent link: https://www.econbiz.de/10014791082
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Management Performance Measurement in Service Industries
Fitzgerald, Lin - In: International Journal of Operations & Production Management 8 (1988) 3, pp. 109-116
The problem of using management accounting techniques to measure managers' performance in the service sector is … article identifies the dominance of accounting measures in performance measurement and demonstrates how this has led to …
Persistent link: https://www.econbiz.de/10014791096