of the insurance market and customer relationship management, and a detailed study of the company loyalty programme and … its application to its customers. Findings – The loyalty programme employed suits the particular sector in terms of … from the company and other peer reviewed journals. This is a study on a simple loyalty programme that can be applied to low …

The usefulness of loyalty as a construct for understanding and analysing the market for banking services is here …‐loyal bank patrons are described. Bank loyalty can be measured and is useful in explaining differences in banking skills …

loyalty‐based commitment and incentive‐based motivation on work outcome behavior, this study highlights Confucian culture and …, presenting empirical support for the eminence of loyalty as a motivational tool in a collectivistic work culture. Managerial …

strategies. Finally, questions the “satisfaction/loyalty/profit” hypothesis frequently suggested as the underlying model for RM.  …

‐cultural adjustment (work, interaction, and general) and expatriate attitudes (job satisfaction and non‐work satisfaction), and to examine … relationship between family adjustment and non‐work satisfaction is mediated by general adjustment. Future research directions and …

toward e‐learning systems explained a significant portion of variance in satisfaction with the systems. The results indicate … also, that both attitudes toward and satisfaction with the e‐learning systems explain a significant portion of the variance …‐learning systems flexibility and relevance in predicting both satisfaction with the systems and performance. The study indicated the …

job satisfaction and job performance. Originality/value The briefing saves busy executives and researchers hours of …