How efficient are firms at utilizing their technological knowledge stocks? In this paper we focus on a firm's breadth and depth of technological knowledge and investigate their differential effects on two performance measures: return on capital and sales growth. Using a sample of 29...

Balanced scorecards are having a major impact on executives’ strategic decision making by encouraging their use of future‐oriented, non‐monetary success indicators. This article explains how to create a balanced scorecard with a reasonable number of indicators, set appropriate benchmarks...

A balanced panel data set covering 519 U.S. agricultural banks is constructed for the period 1996S2005. Cost efficiency measures of agricultural banks obtained from stochastic frontier analysis and data envelopment analysis are regressed on various bank specific characteristics to explain the...

Nonparametric data envelopment analysis is used to determine productivity and efficiency of agricultural and nonagricultural banks categorized into six different asset size groups. An output‐oriented Malmquist index is estimated and decomposed into its components to provide a comparison of...

The paper emphasises the increasing importance and the role of destination benchmarking for the tourism industry. The first part of the paper critically discusses an existing benchmarking concept for destinations, namely “The Tourism Barometer” developed in the new German Federal States. In...