Lin, Chinho; Madu, Christian N.; Kuei, Chu‐Hua; Lu, Min H. - In: International Journal of Quality & Reliability Management 21 (2004) 5, pp. 564-577
The aim of this study is to compare the relative efficiency of quality management practices among American, Japanese … of these firms. Quality management practices and organizational performances are treated as input and output factors …‐, and Taiwanese‐owned firms. The study found that the efficiency of quality management practices for Japanese‐owned firms is …