In an attempt to improve the quality management of public housing construction in Hong Kong, the Hong Kong Housing …

Presents the results of a study on quality management infrastructure practices and quality performance in manufacturing … companies located in the North and Central regions of Mexico and the US Midwest region. Seven quality management infrastructure … practices – top management support, strategic quality planning, quality information availability, employee training, supplier …

present the underlying relationships between the various quality management constructs and between quality management and … systems constructs, except for strategic quality planning and information management, which was not tested in the model. The … results also indicate that information management, human resources management and customer focus have a significant effect on …

systematically identified and managed. Despite the growing interest in voluntary environmental management standards, little empirical …

Quality management (QM) literature has consistently failed to distinguish between managers and line employees when it …

The aim of this study is to compare the relative efficiency of quality management practices among American, Japanese … of these firms. Quality management practices and organizational performances are treated as input and output factors …‐, and Taiwanese‐owned firms. The study found that the efficiency of quality management practices for Japanese‐owned firms is …

This paper compares quality management practices in manufacturing companies in the East and the West. It uses data … communication of a quality policy; education and training of employees in quality management; top management participation in … quality management practices are relatively more widespread in the Eastern companies than in the Western companies. The key …