Participant observation, in which research is carried out through the direct participation of the researcher in the situation of interest, is a method of considerable interest to managerial psychologists, and others such as staff officers and other employees who carry out a similar role....

The evolution of electronic information technologies in a Midwest state in the USA are discussed and this evolution is compared to national trends for processing information. Information management technologies are now in the third stage of evolution. Over the next five years, the technology for...

Organization structure has been rather ignored by TQM Gurus. It is not even clear whether a TQM organization is centralized or not. Many companies superimpose their TQM programs on their existing structures overlooking the fact that the success of any organization rests heavily on the...

There have recently been considerable changes in the UK Chamber of Commerce system, leading to the creation of a network of Approved Chambers and of Chambers of Commerce, Training and Enterprise (CCTEs). However, debate continues in academic and practitioner circles concerning whether UK...

The objectives of this article are to explain the importance of company culture and to point to the appropriateness of customer orientation as a method of expressing culture. The article further determines the connection between customer satisfaction and employee satisfaction and points to...

Following on from the thawing‐out of the cold war and the revolutions of Eastern Europe, the threat of lower armament levels provided opportunities for the rationalisation of European defence and its military‐industrial complexes. Coupled with the continuing threat of reduced defence...

This article examines the construction of systems of meaning at two levels: the writing of the history of the corporation; and the role of annual reports in constructing a system of meaning about the experiences of individual corporations.We argue that the transaction cost explanation of...

Analyzes the directors’ protocols in both the New York Not for Profit Corporation Law and in the New York Business Corporation Law. Examines the similarities and differences existing in the directors’ roles in not for profit corporations and in business corporations. Highlights the legal...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...

Findings In every office, every day, there are innumerable acts of sexism. The male manager opening a door for a female employee; the female director giving more encouragement to a female worker ahead of a male equivalent. Technically, these acts are discriminatory on the grounds of gender, and...