The necessity of engineering plant inspection by experienced independent engineers is vital if costly and dangerous accidents are to be avoided; management deferring action, and failing to keep pace with new engineering developments, are also contributory factors to general lack of safety. National...

The process of action learning‐based training of managers in the field staff of the UK division of the Prudential Assurance Company is described, covering its introduction, acceptance and subsequent evolution. The programme undertaken is assessed, including examples of success and failure. The...

The strategic issues for financial services marketing based on findings from surveys carried out by Arthur Andersen in the United States, among leading organisations providing financial services are discussed. The forces driving change in banking, insurance and securities, likely future trends...

Like many other Western Countries, Australia's post‐war financial system was tightly controlled by government regulation. In a few short years, however, following a government appointed inquiry, most of the regulations have been swept away, making it possible, for example, for life assurance...

The growth in usage of marketing information systems (MIS) within insurance companies is examined. It is based on a series of in‐depth personal interviews with marketing executives and data processing specialists in a selection of UK, US and Canadian life insurance companies.

Notes that the insurance broking industry is unattractive and subject to long‐term change. Cites factors contributing to this such as industry saturation, low entry barriers and low product differentiation. Notes expected responses to such conditions, including those from the large,...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...

Purpose – The purpose of this paper is to provide practical how-to information for those looking to develop high-potential employees within their organizations or for their clients. Design/methodology/approach – The paper is based on a combination of recent surveys and studies of what is...

Previous studies analyze turnover in public accounting by focusing on why employees leave. None has discussed the critical question of why employees stay. The present article reports results from a survey of Big Eight public accounting employees who discussed their reasons for staying, and...

Dell has introduced a number of key initiatives which helped to increase employee morale and retention rates. Its UK HR director, Richard Lowther, explains how management buy‐in for diversity programs was vital for implementing a successful rollout of initiatives, and has empowered employees...