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Assessing children's quality of life in health and social services: meeting challenges and adding value
Skevington, Suzanne; Gillison, Fiona - In: Journal of Children's Services 1 (2006) 2, pp. 41-50
The measurement of children's quality of life has an important role to play in improving their experience of health and …
Persistent link: https://www.econbiz.de/10014852463
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Examining implementer fidelity: conceptualising and measuring adherence and competence
Cross, Wendi; West, Jennifer - In: Journal of Children's Services 6 (2011) 1, pp. 18-33
The positive outcomes demonstrated in programme efficacy trials and the apparent ineffectiveness of programmes in community settings have prompted investigators and practitioners to examine implementation fidelity. Critically important, but often overlooked, are the implementers who deliver...
Persistent link: https://www.econbiz.de/10014852659
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Management of change in BT
Heath, Steve - In: Journal of Communication Management 1 (1997) 4, pp. 399-407
demand led and how measurement underpins continuous improvement.  …
Persistent link: https://www.econbiz.de/10014851016
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Implementing a performance measurement system capable of creating a culture of high performance
Robson, Ian - In: International Journal of Productivity and Performance … 54 (2005) 2, pp. 137-145
Purpose – To show how measurement systems and the way they are implemented can have a critical impact in either … organisations that assist in combining the knowledge of both measurement and psychology into a practical approach that encourages a … culture of high performance. It outlines examples of measurement systems that have been specifically designed to change …
Persistent link: https://www.econbiz.de/10014796464
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Managing service quality: applying utility theory in the prioritization of service attributes
Li, Y.N.; Tan, K.C.; Xie, M. - In: International Journal of Quality & Reliability Management 20 (2003) 4, pp. 417-435
The ability of a company to achieve excellence in service quality depends on the determination of service attributes and their desired levels. It depends also on the prioritization of service attributes, using appropriate quality improvement indices, in a consistent manner within the constraints...
Persistent link: https://www.econbiz.de/10014800187
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Introduction: Understanding organizational trust  – foundations, constellations, and issues of operationalisation
Möllering, Guido; Bachmann, Reinhard; Hee Lee, Soo - In: Journal of Managerial Psychology 19 (2004) 6, pp. 556-570
settings. Third, it deals with important issues of operationalisation and measurement of organizational trust. Finally, it …
Persistent link: https://www.econbiz.de/10014887882
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Twenty‐one traits of personality
Stanton, Neville; Matthews, Gerald - In: Journal of Management Development 14 (1995) 7, pp. 66-75
results suggest that there may be too many dimensions in the 31‐scale concept model and too few in the 14‐scale factor model …
Persistent link: https://www.econbiz.de/10014883188
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Knowledge‐driven development indicators: still an eclectic panorama
Passerini, Katia - In: Journal of Knowledge Management 11 (2007) 5, pp. 115-128
Purpose – The purpose of this paper is to highlight that research on the measurement of key indicators that represent …
Persistent link: https://www.econbiz.de/10014879830
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FiMIAM: financial method of intangible assets measurement
Rodov, Irena; Leliaert, Philippe - In: Journal of Intellectual Capital 3 (2002) 3, pp. 323-336
Today’s measurement systems fail to adequately account for intellectual capital (IC) in a transparent yet comprehensive … creation of such a system. The financial method of intangible assets measurement (FiMIAM) presented in this paper aims to …
Persistent link: https://www.econbiz.de/10014875279
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Technological knowledge and firm performance of pharmaceutical firms
SubbaNarasimha, P.N.; Ahmad, Sohel; Mallya, Sudhirkumar N. - In: Journal of Intellectual Capital 4 (2003) 1, pp. 20-33
How efficient are firms at utilizing their technological knowledge stocks? In this paper we focus on a firm's breadth and depth of technological knowledge and investigate their differential effects on two performance measures: return on capital and sales growth. Using a sample of 29...
Persistent link: https://www.econbiz.de/10014875287