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Reputation and corporate responsibility
Lewis, Stewart - In: Journal of Communication Management 7 (2003) 4, pp. 356-366
opportunity, as a potential basis for renewed trust between business and its stakeholders.  …
Persistent link: https://www.econbiz.de/10014850740
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Social facts and ethical hardware: Ethics in the value proposition
Graham Spickett‐Jones, J.; Kitchen, Philip J.; Reast, … - In: Journal of Communication Management 8 (2004) 1, pp. 68-82
Providing a framework for integrating aspects of externally directed corporate and marketing communication efforts, this paper makes a case for the communication of positive and credible ethical values as a potentially critical component in communications strategy and sustainable competitive...
Persistent link: https://www.econbiz.de/10014850746
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Trust and corporate social responsibility: Lessons from India
Sagar, Prema; Singla, Ashwani - In: Journal of Communication Management 8 (2004) 3, pp. 282-290
Skeletons tumbling out of corporate closets over the past few years have led to a general erosion of trust in business … Indian foundation for trust.  …
Persistent link: https://www.econbiz.de/10014850760
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Facing the mirror
Odedele, Sunday - In: Journal of Communication Management 9 (2005) 1, pp. 9-13
This paper aims to encourage PR practitioners to appreciate their role as the pivot of their organisation’s reputation management. It discusses the importance of codes of ethics, claiming that these should be reviewed by public relations associations every 4‐5 years. Good conduct is...
Persistent link: https://www.econbiz.de/10014850780
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Can the professionalisation of the UK public relations industry make it more trustworthy?
Tobin, Natasha - In: Journal of Communication Management 9 (2005) 1, pp. 56-64
Trade and Industry (DTI) report in 2003. Given the cynicism of the public, however, the overall objective of achieving trust … may be more challenging, as UK practitioners wonder if professional guidelines on ethics and trust are a step too far in … a series of practical recommendations in support of trust and transparency in the UK and examines the wider issues …
Persistent link: https://www.econbiz.de/10014850781
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National and local newspaper trends and the new crisis of trust – What new crisis?
Keeble, Richard - In: Journal of Communication Management 9 (2005) 3, pp. 223-232
controversies, the re‐emergence of the frees, the revival of the alternatives – in the context of the debate over trust in the … mainstream media and political elites. It also identifies the elements of authentic communication that are needed for trust to …
Persistent link: https://www.econbiz.de/10014850787
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Transparency and trust: risk communications and the Singapore experience in managing SARS
Menon, K.U.; Goh, K.T. - In: Journal of Communication Management 9 (2005) 4, pp. 375-383
instruments in managing public fear and panic were transparency and trust. The highest levels of government were mobilised and …. Maintaining transparency and nurturing trust did not come easy. There was concern over public morale and resilience, the absence … badly. Achieving trust of the domestic populace was the more difficult task and the government and political leaders had to …
Persistent link: https://www.econbiz.de/10014850792
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Interorganisational cooperation: The critical role played by communication
More, Elizabeth; McGrath, G. Michael - In: Journal of Communication Management 1 (1997) 4, pp. 319-334
, centred on communication embedded in a climate of trust and commitment. The paper is divided into seven sections: (1) an …
Persistent link: https://www.econbiz.de/10014851008
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Trade unions — the forgotten internal communications tool?
FitzPatrick, Liam - In: Journal of Communication Management 3 (1998) 2, pp. 172-179
Over the last two decades, internal communications has developed considerably as a sub‐discipline of public relations. Some of this growth is due to the desire of managers to bypass trade union influence in the workplace. Additionally, during the 1970s there was considerable dispute in some...
Persistent link: https://www.econbiz.de/10014851066
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Dialogue and its role in the development of relationship specific knowledge
Ballantyne, David - In: Journal of Business & Industrial Marketing 19 (2004) 2, pp. 114-123
knowledge is introduced to explain how trust between business counterparts develops through dialogue in iterative cycles of …
Persistent link: https://www.econbiz.de/10014842727