changes in focus and demands. The managers' sources of satisfaction and frustration are outlined as are their perceptions of …

Industrial Relations Survey reported higher levels of job satisfaction among hospitality employees than those in other industries … individuals manage work and life for personal satisfaction and gain, is illustrated. Indeed, this individualistic ideology … contributes to the levels of job satisfaction reported.  …

/methodology/approach – The paper provides an overview of the key employee turnover literature within the hospitality and tourism industry for … those academics researching in this area, with specific attention given to the role of WLB issues in the turnover decision … turnover, with a focus on the role that balancing work and family plays in these strategies. Findings – The key findings …

results suggest that failure to achieve expectations causes occupational stress and low job satisfaction. These outcomes …

of psychological strain, physical strain and job satisfaction. Results indicated that the treatment reduced psychological … and physical strain and improved job satisfaction, but had a negligible impact on performance and physiological strain.  …

This study investigated the relationship between job satisfaction, job‐related stress and intention to leave among … audit staff in public accounting firms. Effects of demographic factors on job satisfaction; and the relationship between the … elements of two‐factor theory with job satisfaction and job‐related stress were also identified. Data for the study was …

Purpose – Based more on practical (and contextual), rather than theoretical grounds, over time, job satisfaction came … boredom, fatigue and customer satisfaction, a “missing link” explanation is presented for job satisfaction eventually becoming …‐forgotten streams of organizational research, this paper provides a practical (and contextual) framework for why job satisfaction became …

, employee satisfaction and organizational performance. Findings – Shows that organizations that create an environment of … engagement, commitment and pride, sees a positive impact on customer satisfaction, and benefits in terms of financial performance …