– Contains practical insights on the tasks of managing, leading, coaching others, business writing and speaking. Originality …

individuals; and the specialised coaching team or “boutique”. Provider size is suggested to be the key quality‐related variable …Purpose – This article opens up for debate a new perspective on professional quality in externally supplied coaching … quality issues. Findings – Professional quality characteristically varies with different types of coaching provider. Three …

coaching developing leaders and promoting leader responsibility is proposed. It is based on recent advances in psychoanalytic …

turnarounds facilitated by professional coaching.  …

Vodafone’s change from a command and control culture to one based on coaching and collaboration has helped the company …

Purpose – This article highlights coaching techniques that are particularly appropriate to use with high achievers … continual improvement. The high achiever's goals should be the clear and central focus of the coaching. The coach needs to … as part of the coaching process, many, if not all, of the factors are common across coaching in general.  …

Purpose – Describes how BT Business Sales developed a customer‐focused coaching culture through training provided to … with calls more consistently, the business's 40 first‐line managers are coaching their employees more effectively and the … site” training, creating a customer‐focused coaching culture – that could have wider application. Originality …

networking opportunities and creating a culture of integration – critical to retaining women at the top. Individual, team and … group coaching can be a successful and cost‐effective solution. Originality/value – Most research on women's leadership …

Purpose – This paper aims to help coaches better understand their approach to coaching and to help those being coached … to have a sense of options in selecting a coach. And, to overview the field of coaching and offer a typology of … approaches. Design/methodology/approach – This paper lays out the purposes of coaching, then review two models or approaches to …