Enterprise resource planning (ERP) is a set of applications that automate finance and human resource departments and help manufacturers handle jobs such as order processing and production scheduling. This paper attempts to provide an overview of an ERP system along with the real experiences of...

Purpose – This article aims to provide business managers and executives with a framework of how to best utilize and implement teams in the workplace so as to maximize both internal and external diversified skill sets capabilities in team members. Design/methodology/approach – A combination...

Purpose – This paper seeks to explore the impact of corporate offshoring moves on the economic and psychological contracts between firms and their employees. Design/methodology/approach – The paper draws upon literature from diverse social sciences to explore the phenomena of social...

Purpose – To show that many of the old ways in which people think about libraries are not based on fact, but rather on fiction. Many ideas that library managers hold to be truths are, in fact, baseless assumptions about library operations. Design/methodology/approach – Uses six examples of...

Purpose – The purpose of this article is to discuss the part that gaining buy‐in plays in practicing the leadership performance standard of managing people effectively. Design/methodology/approach – The approach is to show how people are stakeholders and how to appeal to that connection...

Purpose – The purpose of this paper is to discuss the management of physical resources (materials, equipment, and facilities) as a performance standard for leadership. Design/methodology/approach – The approach of the paper is to list general principles for physical resource management and...

Purpose – The purpose of this paper is to discuss the management of information as a performance standard for leadership. Design/methodology/approach – The approach is to show the importance of managing information well and then discuss how best to accomplish that with specific strategies...

Purpose – The purpose of this article is to discuss the importance of managing the library's and the director's images. Design/methodology/approach – The approach is to introduce the idea of image as a resource and then discuss how it should be properly managed. Findings – The findings are...

Purpose – The purpose of this paper is to pose the question for librarians of what the right mix is today and for the future in meeting the needs and expectations of library patrons. Design/methodology/approach – The paper looks at how use of library space is evolving, including uses that...

Purpose – The purpose of this paper is to describe the fundraising activities carried out by two libraries at the University of Bologna (Italy), which could be adopted by other libraries. Design/methodology/approach – The paper discusses the approach adopted and gives examples. Findings –...