Purpose – The “digital divide” between the “haves” and the “have nots” in the developed world is now less about access to the web than it is about understanding how to actively participate in the networked society. The paper shows how people with the skills, time and confidence to...

Purpose – This paper addresses a new generation of employees and the effect this generation is having on the current business landscape. Design/methodology/approach – It is only recently that business leaders have become aware of this generational shift that is impacting on their...