Purpose – This paper argues that when managing strategically it is important for leaders to consider how to work with the group's culture. Design/methodology/approach – Discusses and gives examples to illustrate how one can determine the nature of a group's culture. Findings – In advancing...

Purpose – This column seeks to address library personnel issues. This particular installment discusses the challenges of determining an organization's culture and the culture of any parent or supporting organizations. It also discusses some strategies for navigating organizational culture....

Purpose – The purpose of this paper is to discuss the process and options available to conduct a staff realignment exercise. By approaching financial changes to the organization strategically, staff can be repurposed instead of being made redundant. Design/methodology/approach – The paper...

Purpose – The purpose of this article is to assist strategic planners and managers in developing and utilizing a strategic profile of the firm in order to conduct a SWOT analysis and therein apply its results appropriately. Design/methodology/approach – How are the objectives achieved? This...

Purpose – This research‐based article explains why top women leaders still feel like outsiders in their organizations, and identifies strategies for retaining and supporting women in leadership today. Design/methodology/approach – The author conducted research through individual interviews...

Purpose – The article seeks to highlight an unconventional way out of the “innovation dilemma”, relevant to many business organizations. Innovative management and risk friendliness are necessary, but the way in which failure is handled and the resulting fear of making mistakes block the...

Purpose – The article seeks to show that companies should and can build winning cultures. Design/methodology/approach – A total of 365 companies in Europe, Asia and North America were surveyed for links between financial out‐performance and winning culture. Three dozen high performers were...

Purpose – This paper addresses the ways in which a prospective knowledge user can approach seeking a potential contributor's knowledge. Design/methodology/approach – Qualitative data were collected in 2004 using semi‐structured interviews from a large multinational corporation situated in...

Purpose – To identify characteristics of Japanese business culture that differ from China, particularly in the dimensions of ‘high context’ versus ‘low context’’ and collectivism versus individualism. Design/methodology/approach – Application of the concepts in cross‐culture...

Abstract – The purpose of paper is to give recommendations to find the perfect recipe to delivering a client experience like no other. Design/methodology/approach – The author's approach to this article was to not only research how others were providing an experience to their clients but to...