Purpose – The purpose of this paper is to provide the structure needed to create an in‐house training program for libraries as a means for improving staff competencies during periods of economic problems. Design/methodology/approach – The paper pulls information from the business...

Purpose This paper aims to discuss the value of the Master of Library and Information Science degree from the perspective of a recent graduate and practicing academic librarian. Design/methodology/approach The paper is a viewpoint supported by current literature and practical experience....

Purpose The purpose of this paper is to present a discussion on the added value of a library science degree in a community college setting. Design/methodology/approach This is a viewpoint supported with research from current field literature. Findings This is demonstrating the variances of...

Purpose – The purpose of this paper is to present a discussion of some of the issues related to the perceived value of Library and Information Science (LIS) degrees. Design/methodology/approach – This is a viewpoint supported with research from current field literature. Findings – This is...

The purpose of this article, which is based on a recent presentation by Paul Van der Maas, is to give the reader a brief overview of common credit derivatives, the size and scope of their markets and their role in structured credit products. The case study uses as a reference a current deal that...

Purpose – The purpose of this paper is to respond to the criticism O'Shaughnessy and O'Shaughnessy made of service‐dominant logic in EJM , on behalf of both the paper and the worldwide community of scholars that have embraced S‐D logic as historically informed, integrative, transcending...

Purpose “Big Ideas in Services Marketing”, published in 1987, identified seven precepts fundamental to the just emerging field; this paper aims to explore the relevance of these ideas three decades later and discuss what should be changed and what should be added. Design/methodology/approach...

Traditional quality management has been championed, led and implemented by quality professionals from within classic quality organizations. If we are to compete in the new millennium, the practitioners of quality must integrate the tools of quality conformance and process improvement into the...