In recent years the “protection of the public” has risen to the top of the law and order agenda, fostered by a populist Home Secretary. Not only has the effect been to raise the stakes in the sentencing process but also to shape the working and managerial agendas of criminal justice...

Increasing delegation to clinical departments has been a feature of health‐care organizations in recent years. However, as managers of these departments take greater responsibility for results and resources, it follows that they need relevant and objective information to carry out their work...

Product innovation – the development of new and improved products – is crucial to the prosperity of the modern corporation. New products launches within the last three years account for about 30 percent of corporate sales, and there is a strong connection between successful product...