In 1996, Koji Oboshi, president of NTT DoCoMo, foresaw that the demand for new mobile phones would soon peak unless mobiles were developed with new capabilities and services so that consumers would trade in their old mobile for a new, improved one. NTT DoCoMo is Japan’s leading mobile...

This is the third in a series of articles on strategic deployment and identifies the necessary steps to take in deploying the process. Describes ten such steps for corporate strategy to become an integral part of an organization’s culture: establishing a vision; agreeing on a mission;...

Purpose The purpose of this paper is to offer an opinion of current strategic thinking in North American organizations. By doing so, the paper presents a strategic model organizations can use that focuses on clarity. Design/methodology/approach The opinion and strategic framework was informed by...

Purpose – The purpose of this paper is to discuss the importance of having conversations with staff regarding organizational change and financial futures. Design/methodology/approach – This article refers to several relevant works already published. Findings – The book and articles...

Purpose The purpose of this paper is to discover the main reasons for change, why change is necessary and how library professionals can adapt to change. Academic institutions are rapidly changing around the world where libraries are facing similar challenges and adapting change is a demand for...

Prime Focus Regeneration Group, a social‐investment agency providing services throughout the English Midlands, has been transformed from a change‐weary organization that feared the worst from reforms, to one that looks forward to the challenge of continuing change.

Purpose – The purpose of this paper is to assist managers to effectively implement change initiatives. Design/methodology/approach – The author provides his viewpoint for a step‐by‐step approach to implementing change on the basis of his professional experience. Findings – Most change...

Purpose – The purpose of this article is to help organisations understand the importance of managing organisational change in today's uncertain economic climate. How training in change management can help to provide a deeper knowledge of its principles and an understanding of how to implement...

Purpose – The question of who is in charge of change is often met with confusing answers in changing organizations. That confusion is accompanied with a correspondingly poor ability to sustain change successfully. The purpose of this paper is to outline what is required to sustain constant,...