Purpose – The purpose of this paper is to examine the role of leadership in business growth and productivity. Design/methodology/approach – It does this through reference to coaching activity, drawing on practical, real life experience. The productivity source is quarterly reports from the...

Deutsche Bank (DB) is using project‐orientated learning, new technology and academic input as part of a radical transformation of its HR function. In 1999, after acquiring Bankers Trust, DB had more than 90,000 employees at five globally‐operating business divisions and a corporate center,...

Despite considerable effort and significant improvements over the past decade, the productivity and competitiveness of UK industry are under even more pressure. Whilst UK industry has become much more dynamic, it still fails to match the competitiveness of its main overseas competition. For...

The importance of supply chain management (SCM) has grown steadily, as managers recognize the strategic potential that it can offer. Far more than just “logistics”, SCM encompasses every effort and interaction that goes into planning, sourcing, making, and delivering a final product. As a...

You’re on your way home and have been in Marks & Spencer’s for a pair of socks and a bottle of wine. On your way to the car, your Motorola phone rings and you’re asked to visit a supermarket for a pair of Levi’s and some groceries. “Get some Guinness, too, and a couple of Kit Kats,”...

Purpose – To study the reasons why iconic companies suffer failure. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the findings in context. Findings – Betsy Morris chronicles the downward slide of...