The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.

Public administration has entered a new age. In the 1980s, “less” government was the prevailing idea; in the 1990s and early 21st century, “New Public Management” was the dominant theme. Today, public administration is moving in new directions. Reforms are focusing on the quality of...

Intro -- Geleitwort -- Danksagung -- Zusammenfassung -- -- Abkürzungsverzeichnis -- 1 Einleitung -- 1.1 Ausgangslage und Problemstellung -- 1.2 Forschungsrelevanz und Forschungsfeld -- 1.3 Forschungsfrage und Zielsetzung -- 1.4 Vorgehensweise und Aufbau der Arbeit -- 2 Theoretische Grundlagen,...