Introduction - discrimination, vulnerable consumers and financial inclusion (Stănescu & Gikay) -- Tackling issues in consumer credit : the role of human rights (Ondersma) -- Beyond negative interpretations of freedom of contract : the interplay between private law and human rights in light of...

"This book provides a thorough and up-to-date account of what is state-of-the-art in the field of contracts relating to selected financial services such as insurance, loans and payments services. It also explores the resolution of disputes arising out of such contracts by ADR bodies in Europe,...