book encompasses a wide array of quantitative methods, including discrete event simulation, queuing analytic theory, linear …

underlying simulation models; such metamodels serve sensitivity analysis and optimization, especially for computationally … expensive simulations. In practice, simulation analysts often know that the I/O function is monotonic. To obtain a Kriging … normality may be used in deterministic simulation, but this article focuses on stochastic simulation (including discrete …

, and the nature of periods of idle time. The graphs are linked to a spreadsheet simulation and update instantly when the … simulation is replicated. The graphs illustrate the complete evolution of a queue (which simulation animations cannot do) and …

provided by the call center, by using queueing theory and discrete event dynamic simulation to analyze incoming telephone … traffic to the help desk. Queueing and simulation models using both archival and hand-gathered data over a 1-year period were … threshold. The simulation model was validated in comparison with real-world data. Results suggest that telephone traffic …