In recent years management training development has secured an increasingly important place in the life of the business managers. In the Arab countries, the management and development efforts have largely been found to be somewhat inadequate and ineffective. Many management‐training programmes...

Developing a mission statement has been considered a crucial factor in the formulation of business strategy in organisations. The mission statement promotes a sense of shared expectations in employees and, not surprisingly, it has recently been regarded as increasingly important in small‐ and...

Purpose – There is a wealth of studies which suggest that managers' positive perceptions/expectations can considerably influence the organisational performance; unfortunately, little empirical evidence has been obtained from development studies. This research aims to focus on the perceptual and...

Purpose – The purpose of this paper is to explore whether non‐governmental organizations' (NGOs') managers think and use strategy in their daily operations, to assess the impact of its applications on the performance of NGOs and to test the validity of the “dynamic model of strategic...

Workplace conflict can take various forms, though only the most visible forms such as strikes, labour turnover and absenteeism have received attention. Unconventional forms such as sabotage, pilferage and disruption have, by and large, been neglected. In its analysis here offers a novel...

NGO managers in the developing world play a crucial role in reaching diverse high-risk groups. Yet to date there has been no empirical study of what makes these managers effective. Here Farhad Analoui and Shehnaz Kazi present the first qualitative, empirical insights into this key question....