This textbook has been tried and tested for over 25 years and was awarded the ITB Book Award. It offers a comprehensive and systematic presentation of the fundamental principles and background of the tourist industry. The focus of this work is on the business aspects of tourism, giving students...

Empirical studies find that firms with employee representation have a higher productivity than firms without employee representation. The exact mechanisms for this consistent finding remain unclear, however. A frequent theoretical argument postulates that employee representation provides a...