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Class acts : service and inequality in luxury hotels
Sherman, Rachel - 2007
Persistent link: https://www.econbiz.de/10004884344
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Marktspiegel Business Software Service-Management 2006/2007 : [Anbieter, Systeme, Projekte]
Gudergan, Gerhard (contributor) - 2006 - 3., überarb. Aufl.
Persistent link: https://www.econbiz.de/10004884833
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Dienstleistungscontrolling : Liquidität sichern, Effizienz steigern, Kosten senken
Nagl, Anna - 2004
Persistent link: https://www.econbiz.de/10004887626
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Service strategy : ITIL
2007
Persistent link: https://www.econbiz.de/10004887806
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Service design : ITIL
2007
Persistent link: https://www.econbiz.de/10004887809
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Financial services : text, cases and strategies
Rao, P. Mohana (contributor) - 2002
Persistent link: https://www.econbiz.de/10004888050
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E-services delivery
Koh, Lenny (contributor) - In: International journal of services technology and management Vol. 7, no. 3 (2006)
Persistent link: https://www.econbiz.de/10004889087
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Improving qualty in services
Casadesús, Martí (contributor) - In: International journal of services technology and management Vol. 7, no. 4 (2006)
Persistent link: https://www.econbiz.de/10004889124
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Die Dienstleistungsrichtlinie der Europäischen Kommission : Implikationen für medizinische Dienstleistungen
Löber, Nils - 2007
Persistent link: https://www.econbiz.de/10004895866
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Internationalisierung von Dienstleistungen aus Sicht der Außenhandelstheorie
Burger, Thomas - 2008
Persistent link: https://www.econbiz.de/10004899005