A term specifically found in European politics, social concertation refers to cooperation between trade unions, governments and employers in public policy-making. Social Concertation in Times of Austerity investigates the political underpinnings of social concertation in the context of European...

Caseworkers are the main human resource used to provide social services. This paper asks if, and how much, caseworkers matter for the outcomes of unemployed individuals. Using large-scale administrative data, I exploit exogenous variation in unplanned absences among Swiss UI caseworkers. I find...