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Turbulent times leadership for sales managers : how the very best boost sales
Connellan, Thomas K. - 2010 - 1. print.
Persistent link: https://www.econbiz.de/10009347830
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The brontosaurus principle : a manual for corporate survival
Connellan, Thomas K. - 1976
Persistent link: https://www.econbiz.de/10004794592
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Online Customers - Enpower people to put customers first
Zemke, Ron; Connellan, Tom - In: Executive excellence : the magazine of personal … 18 (2001) 8, pp. 3-4
Persistent link: https://www.econbiz.de/10007112794
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E service : 24 ways to keep your customers - when the competition is just a click away
Zemke, Ron; Connellan, Thomas K. - 2001 - 1. print.
Persistent link: https://www.econbiz.de/10004604715
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Getting Bottom-Line Results from Better Service - Recent research on the link between customer retention C end profitability points to compelling reasons to regard customer retenti...
Connellan, Thomas K. - In: APICS - the performance advantage 9 (1999) 3, pp. 46-49
Persistent link: https://www.econbiz.de/10007243935
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How Customer Focused Are You?
Connellan, Thomas K. - In: Executive excellence : the magazine of personal … 14 (1997) 7, pp. 10
Persistent link: https://www.econbiz.de/10007130255
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How to improve human performance : behaviorism in business and industry
Connellan, Thomas K. - 1978
Persistent link: https://www.econbiz.de/10004054704