"In the 1970s, the economic and social foundations of Western Europe underwent an unprecedented transformation. Old industries like coal and steel disappeared, millions of people lost their jobs and formerly flourishing towns and cities went into decline. Traditional political agendas gave way...

1 Critical Perspectives on Service Work: An Introduction, Marek Korczynski and Cameron Macdonald -- 2 Chaplin's Modern Times: Service Work, Authenticity, and Nonsense at the Red Moon Caf 3.The Globalization of Nothing and the Outsourcing of Service Work -- 4 The Disneyization of Society -- 5...