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Operations management : quality and competitiveness in a global environment
Russell, Roberta S.; Taylor, Bernard W. - 2006 - 5. ed.
Persistent link: https://www.econbiz.de/10004856404
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Managementkonzepte im Wettstreit : Total-quality-Management vs. business process reengineering
Schmalzl, Bernhard; Schröder, Jakob; Schröder, Jacob - 1998
Persistent link: https://www.econbiz.de/10000640783
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Qualität durch Kooperation : interne und externe Kunden-Lieferanten-Beziehungen
Reinhart, Gunther (ed.); Schnauber, Herbert (ed.) - 1997
Persistent link: https://www.econbiz.de/10000613494
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The basics
2008
Persistent link: https://www.econbiz.de/10004908966
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Umwelt- und Qualitätsmanagementsysteme : eine gemeinsame Herausforderung ; mit 11 Tabellen
Petrick, Klaus (ed.); Butterbrodt, Detlef (contributor);  … - 1995
Persistent link: https://www.econbiz.de/10014267278
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Der Weg zum integrierten Managementsystem : Leitfaden zur ganzheitlichen und prozessorientierten Integration von Qualitäts-, Umwelt- und Gesundheitsmanagement
Zink, Klaus J.; Reuter, Anne Y. - 2003 - Als Ms. gedr.
Persistent link: https://www.econbiz.de/10004869239
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Quality and performance excellence : management, organization, and strategy
Evans, James R. - 2008 - 5. ed.
Persistent link: https://www.econbiz.de/10004886581
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Picture your business : the way to extraordinary performance and quality
CLARK, ALAN C. - 2007
Persistent link: https://www.econbiz.de/10004899023
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The complexity crisis : why too many products, markets, and customers are crippling your economy, and what to do about it
Mariotti, John L. - 2008
Persistent link: https://www.econbiz.de/10004925150