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Ensuring the quality of basic service delivery in decentralised local governments through the Minimum Service Standard policy : how does it work
Purwanto, Erwan Agus; Pramusinto, Agus; Margono, … - In: International journal of public policy 15 (2019) 3/4, pp. 315-338
Persistent link: https://www.econbiz.de/10012154991
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Non-parametric efficiency analyses in four service activities : retail banking, municipalities, courts and urban transit
Tulkens, Henry - 1990
Persistent link: https://www.econbiz.de/10000800907
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The centrality of service organizations and their leisure networks
Bendle, Lawrence J.; Patterson, Ian - In: Advances in service network analysis, (pp. 27-39). 2012
Persistent link: https://www.econbiz.de/10009311433
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On the cost-efficiency of service delivery in small municipalities
Arcelus, Francisco J.; Arocena, Pablo; Cabases, Fermin; … - In: Regional studies 49 (2015) 9, pp. 1469-1480
Persistent link: https://www.econbiz.de/10011304222
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The centrality of service organizations and their leisure networks
Bendle, Lawrence J.; Patterson, Ian - In: The service industries journal 30 (2010) 9/10, pp. 1607-1619
Persistent link: https://www.econbiz.de/10008661593
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Rathaus ohne Ämter : Verwaltungsreform, public-private-partnerships und das Projekt Neue Mitte in Oberhausen
Drescher, Burkhard Ulrich - 1996
Persistent link: https://www.econbiz.de/10014267536
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Analysis of citizen satisfaction in municipal services
Romero-Subia, José Fernando; Río, Juan Antonio Jimber del - In: Economies : open access journal 10 (2022) 9, pp. 1-24
Citizen demand for quality public services is increasing, and improvements in the provision of public services affect citizen satisfaction and loyalty. This research is to evaluate citizens’ loyalty to municipal officials on the quality of public services provided by the municipality. The...
Persistent link: https://www.econbiz.de/10013493150
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Revenue generation and performance in local governance in Nigeria : a survey of people's perception in selected local government areas of Edo State
Braimoh, Mikhelovba E.; Onuoha, Anthony Uchenna - In: Accounting and taxation review : A&TR 6 (2022) 1, pp. 74-88
Persistent link: https://www.econbiz.de/10013254044
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Local governments, traditional councils and public relations practices in Ogun State, Nigeria : an awareness study
Olabanjo, Joy; Odiboh, Oscar; Nwosu, Ernest; Ndubueze, Naomi - In: Journal of EU research in business : JEURB 2019 (2019), pp. 1-16
Persistent link: https://www.econbiz.de/10012137190
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Decentralisation in developing countries
Meenakshisundaram, S. S. - 1994 - 1. publ.
Persistent link: https://www.econbiz.de/10000896328