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Explaining differences in efficiency : an application to Spanish municipalities

Benito, Bernardino; Bastida, Francisco; García, José A. - In: Applied economics 42 (2010) 4/6, pp. 515-528

This article, investigates efficiency in the municipal sector of the Region of Murcia (Spain). With that aim, data of 31 municipalities (69% of the response rate) have been collected. Services analysed are: police, culture, sports, green areas, refuse collection and water supply. Ratios of...

Persistent link: https://www.econbiz.de/10003952055

Improving the service delivery : a case study of a local authority in Malaysia

Khalid, Siti-Nabiha Abdul - In: Global business review 11 (2010) 1, pp. 65-77

Persistent link: https://www.econbiz.de/10003959254

Service delivery and corruption in public services : how does history matter?

Pandey, Priyanka - In: American economic journal : a journal of the American … 2 (2010) 3, pp. 190-204

Persistent link: https://www.econbiz.de/10003997198

Customer orientation as corporate culture for improving customer satisfaction : evidence from the local authority sector

Ryding, Daniella Maria - In: International journal of business and globalisation : IJBG 5 (2010) 3, pp. 248-259

Persistent link: https://www.econbiz.de/10008747022

Vlijanie socialʹno-ekonomičeskich faktorov na rešenie municipalʹnych vlastej o vybore formy organizacii rynka socialʹno značimych uslug (na primere uslug po vyvozu tverdych bytovyc...

Belousov, M. Ju. - In: Ėkonomičeskij žurnal Vysšej Školy Ėkonomiki : … 14 (2010) 3, pp. 379-394

Persistent link: https://www.econbiz.de/10008823141

Accountability and reporting : new developments in Italian local Governments

Mussari, Riccardo - In: The governance of services of general interest between …, (pp. 13-33). 2006

Persistent link: https://www.econbiz.de/10003431197

India : rural governments and service delivery

2008

Persistent link: https://www.econbiz.de/10003688558

Decentralization and service delivery

Ahmad, Junaid; Devarajan, Shantayanan; Khemani, Stuti; … - In: Handbook of fiscal federalism, (pp. 240-268). 2006

Persistent link: https://www.econbiz.de/10003381913

Bürgerservice in einer modernen Verwaltung unter Sparzwängen : Einstieg in eine krankmachende Arbeitswelt?

Scholz, Dörte; Tietgens, Martina - In: Psychisch gesund bleiben : betriebliche …, (pp. 145-150). 2010

Persistent link: https://www.econbiz.de/10003985002

Assessing organizational performance : exploring differences between internal and external measures

Andrews, Rhys; Boyne, George A.; Moon, Myung Jae; … - In: International public management journal 13 (2010) 2, pp. 105-129

Persistent link: https://www.econbiz.de/10003986375