Ho, Samuel K.M. - In: Managerial Auditing Journal 14 (1999) 6, pp. 294-302
It has been recognised that Japanese firms are clean and orderly. The same is true for high quality western firms. Over the last two decades, the Japanese have formalised the technique and named it 5‐S practice. As the name is new to most western societies, the objective of this paper is to...