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A cross‐cultural assessment of the satisfaction formation process

Spreng, Richard A.; Chiou, Jyh‐shen - In: European Journal of Marketing 36 (2002) 7/8, pp. 829-839

basic disconfirmation of expectations model in a very different culture than the USA, and compare the results to a matched … sample of subjects in the USA. Specifically, a sample of student subjects from Taiwan is compared to a sample of student … subjects in the USA. The results indicate support for the generalizability of the model in this Asian culture. …

Persistent link: https://www.econbiz.de/10014722033

Reframing the Argument for National Plant‐Closing Legislation

Kubasek, Nancy - In: American Journal of Business 2 (1987) 1, pp. 15-20

Many believe that a major problem in today’s economy is the unregulated movement of physical capital. Most other industrialized nations have plant‐closing legislation which prevents this problem from arising. This article explores possible reasons why proponents of such legislation have been...

Persistent link: https://www.econbiz.de/10014667980

An Empirical Study of American and Japanese Approaches to Quality Management in the United States

Ebrahimpour, Maling - In: International Journal of Quality & Reliability Management 5 (1988) 5, pp. 5-24

The results of personal observations of on‐site visits to ten manufacturing firms are presented. Several important differences between traditional American firms, non‐traditional American firms, and Japanese firms operating in the United States are noted with regard to quality management....

Persistent link: https://www.econbiz.de/10014801362

The dynamics of continuous improvement

Michela, John L.; Noori, Hamid; Jha, Shailendra - In: International Journal of Quality Science 1 (1996) 1, pp. 19-47

Examines the literature to identify the essential components of kaizen or continuous improvement programmes. Relying on published sources on the North American experience with continuous improvement, also tries to identify organizational structures and practices likely to lead to successful...

Persistent link: https://www.econbiz.de/10014802370

US health‐care revolution: cost and quality challenges

Larrabee, June H. - In: International Journal of Quality Science 1 (1996) 2, pp. 26-39

Discusses challenges facing the US health‐care system now that prepaid or capitated health plans are gaining market share. Investigates how this affects providers, payers and policy makers and the concerns for the maintenance of a quality system. Concludes that the current changes in the US...

Persistent link: https://www.econbiz.de/10014802374

Supplier involvement in design: a comparative survey of automotive suppliers in the USA, UK and Japan

Liker, Jeffrey K.; Kamath, Rajan R.; Nazli Wasti, S. - In: International Journal of Quality Science 3 (1998) 3, pp. 214-238

are in Japan, suppliers in the USA and UK are more likely to report greater influence on product design decisions, earlier …, as a proportion of the development cycle, in Japan than in the USA and the UK. Regression analysis shows that involving …

Persistent link: https://www.econbiz.de/10014802406

A look at product attributes as enhancers of group integration among US and Korean consumers

Wickliffe, Vanessa P.; Pysarchik, Dawn T. - In: International Journal of Retail & Distribution Management 29 (2001) 2, pp. 99-109

. Factory workers and students in the USA and Korea were surveyed with questions designed to measure group integration using an … findings implied that consumers with individualist/collectivist characteristics exist in both Korea and the USA. It further …

Persistent link: https://www.econbiz.de/10014802972

Viewpoint: the decline and fall of Internet grocery retailers

Ring, Lawrence J.; Tigert, Douglas J. - In: International Journal of Retail & Distribution Management 29 (2001) 6, pp. 264-271

Considers reasons for failure among pure play Internet grocery retailers. Notes that two factors seem to be significant. First, they did not achieve anything like a competitive advantage over the traditional “bricks and mortar” food retailers on those dimensions that drive the consumer...

Persistent link: https://www.econbiz.de/10014802985

Retail cooperatives: group size, group identification, communication frequency and relationship effectiveness

Stoel, Leslie - In: International Journal of Retail & Distribution Management 30 (2002) 1, pp. 51-60

Observes that the group size of some US retail hardware cooperatives increased during the 1990s, as cooperative managements strove to increase the quantity and quality of group members. For example, a 1997 merger doubled the membership of one group. Large size was deemed necessary to achieve the...

Persistent link: https://www.econbiz.de/10014803004

The largest retail firms: a comparison of Asia‐, Europe‐ and US‐based retailers

McGurr, Paul T. - In: International Journal of Retail & Distribution Management 30 (2002) 3, pp. 145-150

Compares and contrasts the largest retail firms based in Asia, Europe and the USA. Data were obtained from AsiaWeek …

Persistent link: https://www.econbiz.de/10014803012