Purpose – The recent financial crisis has restarted the debate of the value of both shareholder and stakeholder theories. This paper aims to continue this discussion. Design/methodology/approach – The paper reviews existing literature and examines the benefits and problems associated with...

Purpose – Indian investors have been exposed to a plethora of investment opportunities in the past decade and a half, after the liberalization process which commenced in 1991. Over the years, the increased competition has brought a wind of change, not just in the economic environment within...

Purpose – The purpose of this paper is to identify any differences between the Islamic and non‐Islamic banks in the UAE on credit risk management. Design/methodology/approach – The study uses survey based methodology for data collection. The sample for the study consists of six commercial...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – Scans the top 400 management publications in the world to identify the most topical issues and latest...

Purpose – Reviews an article written by John Willmott, director of organizational change at Norwich Union Insurance. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings – The...

Purpose – Reviews a paper which offers the findings of interview research into internal marketing (IM) in banking, arguing that IM is an essential basis for brand building in service industries. Design/methodology/approach – This briefing is prepared by an independent writer who adds their...

Purpose – The aim of this paper is to explain the strategy and policy being led by Peter Kelly, Head of the Financial Inclusion Team at Barclays. Design/methodology/approach – The paper is an interview with Peter Kelly. Findings – As head of Financial Inclusion for Barclays, Peter is...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – The aim of this paper is to describe how a nation full of spenders were encouraged to become a nation full of savers Design/methodology/approach – The paper is an interview with Arkadi Kuhlmann. Findings – Explains the strategy behind the formation of ING DIRECT USA....

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...