Increasingly, organisations are interested in managing corporate social responsibility (CSR) and sustainability as part of their operations management (OM). OM practices and research must respond to demands to address sustainability. This response is triggered by climate change and other...

Covers -- Editorial board -- Service modularity andarchitecture - an overview and research agenda -- Evolution of modularity literature: a 25-year bibliometric analysis -- What professionals consider when designing a modular service architecture? -- Exploring modularity in services: cases from...