The present study examined the directing, as distinct from the motivational, effects of feedback sign. Rôle ambiguity was chosen as the dependent variable because the directing function of feedback relates directly to the level of task understanding and not, necessarily, to the level of task...

Goal setting has been described to managers as a “motivational technique that works†(Locke and Latham, 1984), despite a lack of theoretical explanations in the organisational behaviour literature about why, how or when it works. Recent advances have been made in the development of...